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ScolaOS

Cloud Infrastructure

Reliable Infrastructure Across ASEAN

ScolaOS runs on enterprise-grade cloud infrastructure designed for the performance, reliability, and compliance needs of education institutions across Southeast Asia.

99.9%

Uptime SLA

< 1hr

Recovery Point

6hr

Backup Interval

< 4hr

Recovery Time

ASEAN Infrastructure Presence

Data centers strategically located across Southeast Asia ensure low-latency access for institutions in Singapore, Malaysia, Thailand, Indonesia, Philippines, and Vietnam. Data residency requirements are met with regional deployments.

  • Primary data centers in Singapore and Malaysia
  • Edge nodes across ASEAN for static asset delivery
  • Regional data residency compliance
  • Sub-50ms latency for most ASEAN institutions

99.9% Uptime SLA

Our platform availability commitment is backed by a formal SLA with service credits. Redundant infrastructure, automated failover, and proactive monitoring ensure your institution is always operational.

  • Less than 8.76 hours of downtime per year
  • Automated health checks every 30 seconds
  • Instant alerting for performance degradation
  • Planned maintenance during off-peak hours only

Automated Backups Every 6 Hours

Full database snapshots are taken every 6 hours and retained for 30 days. Transaction log backups run continuously, enabling point-in-time recovery to any second within the retention window.

  • Full snapshots every 6 hours
  • Continuous transaction log backup
  • Point-in-time recovery capability
  • 30-day retention period for all backups

Disaster Recovery

Documented and tested disaster recovery procedures ensure rapid restoration. RPO of less than 1 hour means minimal data loss, and RTO of less than 4 hours means your institution is back online quickly.

  • RPO < 1 hour - minimal data loss in worst case
  • RTO < 4 hours - full service restoration
  • Quarterly DR drills and testing
  • Automated failover to standby regions

Multi-Region Support

Deploy across multiple regions for geographic redundancy, data sovereignty compliance, or performance optimization. Each region operates independently while maintaining data consistency.

  • Active-passive multi-region deployments
  • Cross-region data replication
  • Region-specific compliance configurations
  • Global CDN for static assets and media

Network Security

Multiple layers of network protection including DDoS mitigation, web application firewalls, intrusion detection, and encrypted inter-service communication within our infrastructure.

  • Layer 3/4 DDoS mitigation
  • Layer 7 WAF with custom rulesets
  • Private networking between services
  • TLS 1.3 for all external communication

Need Custom Infrastructure Requirements?

For enterprise customers with specific hosting, compliance, or data residency requirements, we offer custom deployment configurations.

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